
Do you ever feel cynical about the corporate world when businesses start talking about sustainability? Well, I do. That's because there's a lot of green washing—read: baloney—out there.
But it was hard to be cynical the other afternoon when Herve Houdre, the general manager and green guru at the InterContinental New York Barclay Hotel gathered his lieutenants to review what the hotel's Corporate Responsibility Committees have achieved in the year since he came on board.
Houdre is leading a mini-cultural revolution in his hotel, a Grand Dame that dates back to the 1920s and hadn't done much about environmental efficiencies and social responsibility before he came along. Sustainability, it turns out, is not a high priority at many New York hotels, but Houdre, with the blessing of his bosses at InterContinental, is trying to put it front and center. (The Grand Hyatt New York and the New York Hilton already have more comprehensive environmental programs in place, but the Barclay is just one year into a process that other hotels began earlier. "I am so thrilled that others are doing great things," Herve told me. "My goal is to entice everyone in the industry to do this. We'll get there!")
Houdre's attitude is that the way to promote progress is to be transparent—to let bosses and guests alike know about his sustainability projects, warts and all. Environmental measurement, for example, has gotten off to a relatively slow start, largely because the hotel's chief engineer left midyear for another job. Nonetheless, Michael Akakpo, the new chief engineer who started implementing InterContinental's Green Engage environmental monitoring system only a few months ago, reported that the hotel so far has changed 85 percent of its lightbulbs to CFLs, saving $60,000 worth of electricity over the year. (There was an internal debate earlier in the year about whether to switch them out or let the old ones burn out first. Houdre swapped them out.)
Akakpo went on to note that the hotel is now composting all its food scraps, and sorting and recycling glass, plastic, metal, and paper. "That's great," said Houdre, dressed in an elegant charcoal pinstriped suit and yellow silk tie (he's French, after all), who personally visited several garbage processing sites before signing the new contract, "but what about our cafeteria—can we put composting bins there, too?" Yes, Mr. Houdre, Akakpo replied. "And can paper napkins be tossed together with the food?" Houdre asked. (Yes again.)
It's not yet clear so far how much water the hotel is saving, because of meter problems. But Trish Sigman, chief accountant, chimed in: "You know, anybody can go on nyc.gov and plug in your address and find out how much water you are saving."
Which is exactly what I did when I got home. Ever since I got back from a reporting trip last summer to Australia, where Cate Blanchett told me she takes 3-minute showers, it's been bothering me that my three sons' daily ablutions seem to take forever. So I looked up water consumption: according to data360, in 2002, Americans used more than 575 liters of water a day, compared to 193 liters in Germany and 15 liters in Cambodia. Surely that can't be sustainable. Thanks to Sigman's suggestion, I'm going to start monitoring my family's water consumption, and see if we can stop using so much.
But that's just the beginning. Next I heard inspiring reports about the Barclay's new social projects, which include a partnership with a local public school to support for organic farms. (Real sustainability, experts say, means that companies focus on both environmental and social impacts of their business.) I will report in future blogposts on the Touch a Heart Committee and the Education Committee. Julieta Swanson, a concierge, raised her hand at the end of the meeting. "These programs in our hotel have totally changed our environment. I feel more involved, more engaged. We employees now feel like we are part of a greater thing." Stay tuned, if you want to get inspired too.